Saturday, June 18, 2011

Calling 800 Numbers

[This is going the rounds of "our" internet. I have no idea whether this is true or whether it's just internet bullshit, but it might be worth trying. - HAC]

Subject: CALLING 800 NUMBERS

This is something worth sharing

Any time you call an 800 number (for a credit card, banking, charter communications, health and other insurance, computer help desk, etc) and you find that you're talking to a foreign customer service representative (perhaps in India, Philippines, etc), please consider doing the following:

After you connect and you realize that the customer service representative is not from the USA (you can always ask if you are not sure about the accent), please, very politely(this is not about trashing other cultures) say, "I'd like to speak to a customer service representative in the United States of America.

The rep might suggest talking to his/her manager, but, again, politely say, "Thank you, but I'd like to speak to a customer service representative in the USA."

YOU WILL BE IMMEDIATELY CONNECTED TO A REP IN THE USA.

That's the rule and the LAW.

It takes less than one minute to have your call re-directed to the USA.

Tonight when I got redirected to a USA rep, I asked again to make sure - and yes, she was from Fort Lauderdale.

Imagine what would happen if every US citizen insisted on talking to only US phone reps from this day on.

Imagine how that would ultimately impact the number of US jobs that would need to be created ASAP.

If I tell 10 people to consider this and you tell 10 people to consider doing this - see what I mean...it becomes an exercise in viral marketing 101.

Remember, the goal here is to restore jobs back here at home, not to be abrupt or rude to a foreign phone rep.

You may even get correct answers, good advice, and solutions to your problem - in real English.

If you agree, please tell 10 people you know, and ask them to tell 10 people they know....etc...etc

8 Comments:

Blogger Luek said...

So the object here is to return these telerep jobs back to the good ole USA? That may work but you would probably still get a third world immigrant legal or otherwise speaking with a thick accent. If you haven't noticed of late it seems a good sized chunk of the third world has relocated here to the once good ole USA. On top of that that free 1-800 service call would now cost at least a dollar and you still get the mud from India or the Philippines on the line! Or even worse, a nigger with an attitude that doesn't like white folks!

10:30 AM  
Anonymous Anonymous said...

Excellent. I will tell my co-workers, my Church group, my old friends with whom I meet for lunch once a month, my email contacts. etc. Thanks

5:20 PM  
Anonymous Hroaldr Kallach said...

I work customer service for a large banking concern headquartered in the USA, and when a beaner calls insisting on talking to a taco-bending countryman, Jose/Pilar is immediately transferred to a call center in Guadalajara, Mexico at the head of the cue. Same goes for gooks, except they are immediately transferred to Chinese-speakers in San Francisco. This report sounds not only possible, but highly likely.

8:58 AM  
Blogger Robert said...

I think it's a bit late for all that saving the USA crap.

12:58 PM  
Anonymous Anonymous said...

Yeah, great we will save America by retaining these awesome productive call center jobs.

10:01 PM  
Blogger http://www.thebeerbarrel.net said...

I approve

7:17 PM  
Anonymous Anonymous said...

Nice idea, but a quick check of snopes.com shows that it's bullshit.

http://www.snopes.com/politics/business/servicerep.asp

6:27 AM  
Anonymous Anonymous said...

GREAT IDEA? LETS GET THESE REMEDIAL JOBS BACK IN THE U.S. GET REAL, AND WHAT LAW IS THIS? JUST STATING ITS A LAW DOES NOT MAKE IT SO

11:40 AM  

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